In the Malaysian market, professional website maintenance typically ranges from RM400 to RM1,500 per month. The price variance is determined by the Technical Complexity of the site and the required frequency of updates. Ulement’s care plans are priced to provide high ROI by preventing Technical Debt and ensuring 99.9% uptime, which is far more cost-effective than reactive emergency repairs.
Professional Website Maintenance Services in Malaysia
Ensuring Your Digital Assets Are Secure, Fast, and Optimised for Growth
You take great pride in your digital presence but often feel that hidden technical hurdles limit its full potential. You value security and stability yet likely feel your time is better spent on core business goals rather than the complex backend management of a WordPress environment.
View Our Care Plans
104 Google
5 Stars Reviews
Enterprise
WordPress
Security
Elementor
Performance
Expert
Jury of
Malaysia
Website Award
Winner of
Malaysia
Website Award
Lead Organiser of
WordCamp
Asia & MY
Leading Website Maintenance and Support in Malaysia
We provide complete WordPress Maintenance and Support services for your website. We also work closely with many hosting providers to support their enterprise clients.
What is Website Maintenance?
Website maintenance is the systemic execution of technical protocols designed to ensure the operational integrity and performance of your digital storefront. At Ulement, we manage the full lifecycle of your WordPress installation. Our framework eliminates technical debt by resolving issues before they impact your users or your search engine rankings.
Software Regression: We eliminate the “fear of updates” by utilizing staged environments and regression testing protocols before applying CMS core or plugin patches.
Zero-Day Vulnerabilities: We mitigate cyber threats through real-time firewall monitoring and heuristic malware scanning, ensuring the Security Integrity of your business data.
Operational Latency: We resolve “buggy” behavior by auditing the Document Object Model (DOM) and optimising server-side execution, ensuring your site meets modern speed thresholds.
Preventing Information Decay: We ensure that your site’s internal architecture remains lean. By removing “ghost” data that search engine crawlers might otherwise encounter, we preserve your Crawl Budget for your most current and valuable content.
If you’re spending more time worrying about your website than running your business, it’s time for a professional care plan.
Managed Software Updates and Integrity
We manage the stability of your WordPress core, plugins, and themes. Every update is first executed within a staged environment to perform regression testing. This process ensures that new code does not conflict with your existing layout or server configuration. We provide a zero-break guarantee that preserves your site functionality during critical update cycles.
- Staging-First Regression Testing: We execute all updates within a Cloned Staging Environment that maintains environment parity with your live server. This allows us to perform regression testing, identifying functional breaks or CSS conflicts, before deployment to the production environment.
- Version Synchronization & Dependency Management: We manage the complex relationship between the WordPress core version, PHP environment levels, and third-party plugin dependencies. This ensures that a core update does not deprecate a critical site function or conflict with your server’s architectural constraints.
- Theme & Template Integrity: We safeguard custom child themes and template overrides during the update cycle, ensuring that security patches for parent themes do not overwrite custom-coded UI/UX elements.
- Rollback Redundancy & Post-Update Auditing: Every update cycle is preceded by a manual database snapshot. Post-update, we perform a manual Visual and Functional Audit to ensure that the site’s “Critical Rendering Path” remains uncompromised.
Advanced Security Hardening and Threat Mitigation
Security is an ongoing state of defense. Our protocol includes the configuration of security headers like HSTS and CSP to prevent code injection and cross-site scripting. We perform daily heuristic scans to detect zero-day vulnerabilities. With a history of manually removing over 50,000 malicious files, we provide a level of security hardening that exceeds standard configurations.
-
Security Header Deployment: We configure HTTP Security Headers (HSTS, CSP, X-Frame-Options) to mitigate Cross-Site Scripting (XSS) and clickjacking vulnerabilities.
-
Heuristic Malware Scanning: Daily automated scans for injected scripts and backdoors. We maintain a database of over 50,000 malicious file signatures to ensure instant detection.
-
Post-Cleanup Hardening: Following any remediation, we implement real-time alerts and system-level hardening to prevent re-infection.
-
Blacklist Monitoring & Authority Recovery: We actively monitor Google Transparency Report status for Google Malaysia to ensure your domain is never blacklisted, preserving your organic trust score.
SEO Maintenance and Search Indexing
We ensure your new content is discovered and indexed by search engines immediately. Our protocol utilises the Google Search Console Indexing API to bypass traditional crawl delays. We also monitor for broken links and metadata decay, ensuring that your crawl budget is used effectively to highlight your most important pages and products.
- Discovery & Indexing API Integration: We utilize the Google Search Console Indexing API for immediate URL discovery of new content and product pages, bypassing traditional crawl delays.
- Data Integrity & GA4 Configuration: We ensure Google Analytics 4 (GA4) event-tracking accuracy, allowing for precise measurement of user behavior and conversion attribution.
- Crawl Budget Optimisation: Through WebP image conversion and CDN deployment, we reduce the byte-weight of your assets, allowing search engine bots to crawl more pages within the same resource limit.
- Automated Link Integrity: Real-time detection and automated repair of broken internal and external links to prevent the leakage of PageRank.
Performance Engineering and Core Web Vitals
Website speed is a core ranking factor defined by the efficiency of your critical rendering path. We optimize your Largest Contentful Paint (LCP) and Interaction to Next Paint (INP) to meet the highest performance standards. By utilizing database indexing and server-side caching, we minimize Time to First Byte (TTFB), ensuring your website remains responsive for both mobile and desktop users.
- LCP & INP Optimization: We focus on Largest Contentful Paint and Interaction to Next Paint by minifying CSS/JS assets and implementing server-side caching.
- Database Scalability: Utilising tools like Scalability Pro, we execute database indexing and query optimization to reduce server response times (TTFB), specifically for high-resource Elementor and WooCommerce environments.
- Mobile-First Speed Enhancements: Dedicated optimisation for mobile viewport rendering, ensuring your PageSpeed Insights scores consistently exceed the 90th percentile.
Real-Time Surveillance & Managed Hosting Solutions
We maintain millisecond-accurate monitoring of your website health. In the event of a server-side failure or an external disruption, our disaster recovery protocol allows for instant restoration from enterprise-grade offsite backups. We ensure your business data is redundant and protected against any catastrophic loss.
- 24/7 Uptime & Performance Monitoring: We track site availability (target 99.9%+) and speed fluctuations in real-time.
- Domain & SSL Lifecycle Management: Automated alerts for .my and .com domain renewals and SSL certificate expirations to prevent browser security warnings.
- High-Performance Cloud Infrastructure: For clients requiring hosting, we provide WordPress-optimised cloud environments with server-level security and PHP-FPM optimisation.
- DNS Configuration & Optimisation: We manage DNS records to ensure fast resolution times and correct mail server (SPF/DKIM/DMARC) authentication.
- Enterprise-grade Offsite Backups: Automated, real-time data copies stored in secure, geographically separate locations away from your primary hosting server. This “air-gapped” strategy protects against total server failure, ransomware, or local disasters, enabling rapid, one-click restoration to ensure business continuity.
Exclusive Premium Resource Access & Cost-Efficiency
As part of our topical authority as a WordPress Maintenance Specialist, we provide clients with access to a proprietary library of premium enterprise tools, valued at over RM10,000.
- Licensed Enterprise Plugins: Access to pro-versions of industry-leading tools (e.g., Elementor Pro, Advanced Custom Fields Pro) without additional licensing fees.
- Quality Assurance: We only deploy high-quality, vetted premium tools to ensure the technical stability and professional-grade functionality of your web architecture.
Ready to put your website in expert hands?
Get started with comprehensive website maintenance services today.
Get Started
1. Book a Meeting
Listen to your needs and explore how we can work together to achieve your goals.
2. Understanding
Listen to your needs and explore how we can work together to achieve your goals.
3. Get a Quote
Provide a proposal with estimated cost with the scope of work and an estimated timeline.
Contextual Maintenance Solutions for the WordPress Ecosystem
For SMEs & Corporate Entities
We provide reliable uptime and brand protection to ensure your reputation remains spotless in the Malaysian market.
For WooCommerce Stores
We focus on transactional integrity. We ensure your checkout process is stable and optimized for high-traffic sales events like 11.11 and Raya.
For Enterprise & Custom Architectures
We manage complex dependencies for high-traffic sites that require 99.9% guaranteed availability.
Why Choose Ulement for WordPress Maintenance?
- We Are WordPress Experts
We specialise exclusively in WordPress & website security. Our deep knowledge allows us to solve problems faster and more effectively than a generalist agency.
- Proactive, Not ReactiveWe focus on preventing problems before they start, saving you the stress and expense of emergency fixes.
🇲🇾
A Local Malaysian PartnerYou get direct access to a professional, accountable team right here in Malaysia, not an anonymous, overseas call center.
Exceptional WordPress Service & Security for Financial Sector
Highly recommend to engage Ulement for the service and quality they provide. Comparing it to others, Ulement tops the best from the server management, maintenance, service and security. Julian is quite experienced guy who had worked on my financial company’s website hence im able to vouch for this.
Kelvin Singh
Acting Head, IT Security
Our Approach:
Proactive Care for Total Peace of Mind
Our philosophy is simple: professional maintenance isn’t about fixing things when they break; it’s about preventing them from breaking in the first place for website owners and maintaining strong search engine optimisations (SEO) rankings. We act as your dedicated technical team, taking complete ownership of your website’s health. We proactively manage all updates, security, and performance so your site runs flawlessly, giving you complete peace of mind.
Website Maintenance Cost in Malaysia
The investment in professional maintenance typically ranges from RM400 to RM1,500 per month in Malaysia. While basic plans often cover only simple backups, Ulement’s care plans include advanced performance engineering and security hardening.
The cost of a single hour of downtime or a security breach often far exceeds the annual cost of a professional care plan. We provide the technical expertise to ensure your website remains an asset rather than a liability.
Need Urgent Help?
RM150
Is your website down or showing a critical error? We also provide on-demand support and troubleshooting to diagnose and fix website issues.
- Website troubleshooting
- Fix error establishing a database connection
- Fix internal server error
- Fix 404 not found
- Fix connection timed out
- Fix upload images error
- Fix critical error
- Fix syntax error in code
- Fix locked out of Admin
- Fix mixed content error
- Fix too many redirects
- fix memory size exhausted
and more
Emergency Support
★ 100% Satisfaction Guaranteed
★ On-demand service
Essential Care
RM400
For small businesses needing fundamental protection. This plan covers daily backups, security scanning, and all software updates to keep your website secure and professionally maintained.
- Website support
- WordPress updates
- Weekly backups
- Basic security
- Spam protection
- Activity tracking
- Image optimisation
- SSL monitoring
- Uptime monitoring
Get Started
★ 100% Satisfaction Guaranteed
★ Month Term: 12
Growth Partner
RM900
For active businesses, this plan includes all Essential Care services, plus proactive performance and uptime monitoring, support for your content revisions, and a detailed monthly health report.
Plus
- Content updates
- Daily backups
- Advanced security
- Security headers
- Instant indexing
- Fixing broken link
- Search console optimisation
- SEO monitoring
- Malware removal
- Staging environment
- Performance monitoring
- Keywords monitoring
- Hosting management
- Domain management
- Premium Licenses
- Reporting
Get Started
★ 100% Satisfaction Guaranteed
★ Month Term: 12
Enterprise / Woo
Custom Plan
For enterprise websites and high-volume online stores. This plan provides all Growth Partner benefits, plus priority response and specialised support for complex, business-critical environments.
Plus
- Content update for Answer Engine Optimisation (AEO)
- Content optimising for Generative Engine Optimisation (GEO)
- Global CDN
- WooCommerce support
- News Portal support
- Membership support
- Multi-site support
- Server management
- BitNinja management
- CloudFlare management
- Custom SLA agreement
and more
Get Started
★ 100% Satisfaction Guaranteed
★ Month Term: 12
Why is Website Maintenance is so Important?
To keep your website secure, fast, and up-to-date, regular maintenance is a must. Don’t let security breaches or slow performance affect your SEO ranking.
WordPress
Vulnerability Statistics
Plugins were responsible for 97% of all new security vulnerabilities.
source Patchstack
Hacked
Website Threat Report
SEO spam was detected on 46.76% of all infected websites in 2022.
source Sucuri
Slow
Website Affect Sales
53% of visits are likely to be abandoned if pages take longer than 3 seconds to load.
source Google
Do You need more Website Support?
Experiencing website problems like slow speed, errors, malware, or outdated software? Our support services provide specific solutions, including comprehensive audits, optimisation, malware cleanup, updates, quick fixes, and custom development.
Full Site Aduit
RM3,000
For website that wish to improve SEO, Security and performance issues.
We conduct an in-depth examination and thorough analysis of website SEO, design, performance, WordPress, and security.
Site Audit & Analysis
Speed Optimisation
RM2,000
For slow website that wish to improve the website performance.
We will optimise your website and configure caching plugin to resolve the issue of slow loading times.
Speed Up Website
Malware Removal
RM1,500
For website that has been infected with malware and hacked.
We will remove malware from and implement WordPress Hardering to improve security. 6 months warranty.
Remove Malware
WordPress Updates
RM1,000
For website that has not been updated for long time and is experiencing issues.
We will outdated WordPress, themes and plugins, and resolve any issues you encountered during the update process.
Contact Us
One-Time Support
RM150
WordPress support for resolving any website error. Fee will be charge based on total service hour.
We will resolve WordPress error on your website that you encountered. Any further issues will result in additional fees.
Contact Us
Custom Development
RM300
For websites that seek further development and improvement.
We will provide detailed quotation prior to any implementation. Development will take place on a staging site.
Custom Development
Here are some common Malware problems
Deceptive site ahead warning
Warning from Google about unsafe site. Usually caused by unmanaged or nulled theme / plugin.
Japanese on Seacrh Results
Thousands pages with Japanese title and descriptions on search results. Caused by vulnerabilities.
Malicious files
Unbelievable number of malicious files are hidden everywhere, making them very difficult to locate, even with paid tools.
We have manually removed over
50,000
malicious files
since 2008!
Manually removed various files/codes from database, PHP, Javascript, WordPress core files, index, jpegs, invisible files, fake plugins, etc. These issues were caused by poor website maintenance, nulled themes/plugins, and insecure hosting environment.
Why Choose Professional
WordPress Maintenance & Support Specialist?
A professional WordPress maintenance and support specialist ensures your business website remains secure, fast, and fully functional, allowing you to focus on growth while we handle technical upkeep. Our expertise now goes beyond standard care. We specialise in Enterprise WordPress Security and Enterprise WordPress Performance, delivering advanced solutions tailored for high-traffic and mission-critical websites.
Benefits of professional WordPress maintenance & support specialist:
- Prevent security breaches: Proactive security measures
- Maintain search rankings: SEO-focused maintenance approach
- Reduce downtime: 24/7 monitoring and quick issue resolution to identify and resolve potential problems
- Save time: Focus on business while experts handle technical aspects
- Cost-effective: Prevent expensive emergency fixes
Common WordPress problems we solve:
- Slow loading websites
- Security vulnerabilities
- Plugin conflicts
- Theme compatibility issues
- WordPress performance issues
- Database optimisation
- Server configuration problems
- Server performance problems
Ready for a Safer, Faster,
More SEO-Friendly WordPress Site?
Don’t let neglected updates, slow pages, or hidden errors hold your business back. Choose proactive WordPress Maintenance & Support and enjoy peace of mind, improved search rankings, and expert help whenever you need it. Contact Ulement today to experience Malaysia’s most trusted, all-in-one WordPress maintenance and support for SMEs, eCommerce stores, and growing enterprises.
Common Questions
Our packages typically include a comprehensive set of services: daily backups, regular security scans, all software updates (for WordPress core, themes, and plugins), uptime monitoring, and a monthly health report.
Yes. We specialise in the Technical Onboarding of existing WordPress and WooCommerce sites. We start with a comprehensive Site Integrity Audit to identify existing vulnerabilities or performance bottlenecks. Once the “Technical Debt” is cleared, we transition the site into our managed care framework for continuous monitoring and optimisation.
We utilise Real-Time Surveillance via tools like Better Uptime to monitor your site’s vital signs every millisecond. Our Disaster Recovery Protocol is active 24/7. In the event of an outage, our team is alerted instantly to perform a restoration from our enterprise-grade offsite backups, ensuring your business data remains redundant and protected.
We implement a Proactive Defense strategy. This includes configuring Security Headers (HSTS, CSP) to block XSS attacks and running daily heuristic scans for zero-day vulnerabilities. Since 2008, we have manually removed over 50,000 malicious files, giving us deep expertise in Malware Remediation and server-level hardening that standard security plugins cannot match
While the WordPress dashboard offers a “one-click” update feature, executing updates on a live production server carries a high risk of Software Regression. Our protocol utilizes a Staging Environment to perform Regression Testing. This ensures that core, plugin, or theme updates do not conflict with your server configuration or custom-coded UI/UX elements, preventing the “White Screen of Death.”
No refunds are offered once work has started on maintenance services.
Yes. Maintenance is a core component of Technical SEO. By optimising your Core Web Vitals (LCP, INP, CLS) and utilising the Google Search Console Indexing API for instant URL discovery, we reduce your site’s Cost of Retrieval. This signals to Google that your digital asset is high-quality, fast, and authoritative, leading to better positioning in local search results.